Return Policy
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.
Initiating a Return
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You have 7 days from the date you received your item to initiate a return.
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To start the return process, please send an email to tony.assi.media@gmail.com with your order number and the reason for your return.
Return Shipping
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Customers are responsible for the shipping costs associated with returning the item.
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Please ensure that the item is securely packaged to avoid any damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Restocking Fee
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A 15% restocking fee will be deducted from your refund to cover the costs associated with restocking the item.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, minus the 15% restocking fee.
If you have any questions or need further assistance, please do not hesitate to contact us at tony.assi.media@gmail.com.